---
id: "c95caef4-00f8-4ba0-ba85-535766e896ca"
name: "Clicking record-type radios in picker"
micro_summary: "Clicking record-type radios in the New Case picker is flaky (shadow DOM); direct URL ?recordTypeId=<id> skips the picker and is reliable."
status: "discarded"
see_also: []
scope: "Probe: select a Case record type by clicking the picker modal's radio buttons."
discard_reason: "picker radios are shadow-DOM and flaky; direct URL ?recordTypeId=<id> skips the picker and is reliable."
---
Considered clicking the record-type radio buttons in the "New Case" picker modal to choose a record type. The radios are in shadow DOM and flaky to target/click. Reliable alternative: navigate directly to `/lightning/o/Case/new?nooverride=1&recordTypeId=<id>`, which skips the picker entirely and lands on the typed form. Record-type Ids come from SOQL (see sibling runbook's demoable-mappings child).