---
id: "dbde5b07-f0d0-434a-b5ee-16b255c18386"
name: "myportal DNS Probe"
micro_summary: "`myportal.gcccd.edu` returned DNS_PROBE_FINISHED_NXDOMAIN; use `selfservice.gcccd.edu/student` for live Colleague Self-Service."
status: "discarded"
see_also: []
scope: "Failed probe of the legacy/inaccurate GCCCD portal hostname before discovering the live Self-Service host."
discard_reason: "Direct `https://myportal.gcccd.edu/` probe returned DNS_PROBE_FINISHED_NXDOMAIN; the live route is `https://selfservice.gcccd.edu/student`."
---
The direct probe of `https://myportal.gcccd.edu/` failed with `DNS_PROBE_FINISHED_NXDOMAIN`. A browser search for the district's live Self-Service login identified `https://selfservice.gcccd.edu/student`, which successfully reached the GCCCD Microsoft SAML tenant and then authenticated Colleague Self-Service.